Ordering, Shipping, and Distribution
Q: From which location do orders ship?
A: All orders are packed and shipped from our central distribution center in Kewanee, Illinois.
Q: What is your standard lead time for orders?
A: Standard lead time for most orders is 24 hours, plus additional time for any rehandling that may be required.
Q: Are you able to provide advance ship notices (ASN)?
A: Yes, this option is available for our EDI customers. Please contact us for details.
Q: Can I purchase a single item from Aries Manufacturing directly?
A: Our primary customers are distributors and retailers. For customers that are retailers and distributors, Aries has no minimum order requirement and will ship an order of any size. Aries does not sell to the general public directly, but we would be happy to direct you to an Aries Manufacturing retailer or distributor in your area. Please contact us for assistance.
Q: Are Aries Manufacturing Lightning® cables genuinely Apple® MFi Certified?
A: Yes. Aries is proud to be a leading manufacturer of genuine Apple MFi Certified Lightning cables. We buy our Lightning tips directly from Apple and manufacture our own cord, which meets Apple’s strict specifications. Our packaging also goes through a rigorous approval process to be able to display the “MADE FOR” logo.
Q: Is Aries Manufacturing capable of electronic transfers or electronic data interchange (EDI)?
A: Yes. To learn more about our EDI capabilities, please contact us.
Q: What payment options are available for my order?
A: Aries has several payment options available to its customers, including credit cards. You can also apply for credit terms.
Q: Does Aries Manufacturing distribute goods outside of the United States?
A: Aries Manufacturing partners with select retailers and distributors throughout the world. Contact us to learn more about a potential direct import program or shipping to a freight forwarder.
Products, Labeling, and Care
Q: Are all of your products UPC coded?
A: All Aries Manufacturing products have a corresponding UPC Code. All retail goods are labeled with the related UPC-A barcode for retail scanning purposes.
Q: Why do your product labels refer to restrictions on sale in the State of California?
A: California’s Proposition 65 entitles California consumers to special warnings for products that contain chemicals known to the State of California to cause cancer and birth defects or other reproductive harm if those products expose consumers to such chemicals above certain threshold levels. A large number of common chemicals, some of which are used in cellular accessories, can be the subject of such warnings. As a distributor of products into California, our products must comply with applicable laws. We care about the safety of our customers and provide appropriate labeling to assist them in their buying decisions.
Q: Do you do private labeling?
A: Private label requests will be considered on a per customer per program basis. Contact us to discuss your requirements.
Advertising and Images
Q: Do you provide high-resolution images of your products?
A: For your convenience, we offer high-resolution images of all our products on our website. If another format is needed, please contact our Marketing Department.